FAQs
About the products and shopping
The wig base is made with virgin human hair lace wig, closure or frontal to give it a very natural look with the lace base to provide the illusion of hair coming out of the scalp. The braid strands are hand made with 100% synthetic premium Kanekalon fibre.
Yes,you can choose different color from the order options. If you need color customization, please contact our customer service for more details.
It depends on which products you purchase. If you choose full lace wig unit or the unit already made in high ponytail style, you can achieve that look easily.
Our braided wigs can last well for two years and more if taken care of properly.
The bleached knots will create the illusion of hair growing out of the scalp, and the pre-plucked hairline can make the hairline look more realistic. Both of them will let the unit more realistic and natural.
We accept all major credit cards and PayPal for secure payments and transactions.If you meet any trouble with the payment process, please contact us via email (infos@chicmelanin.com) then our support team will instruct you what to do.
Yes, you can click to switch currency on the top right corner of the home page.
About the shipping
Due to the fact that the braidedwigs are handmade, the orders take 3-5 weeks processing/production time.
Once shipped, please allow 3-5 business days to receive your order.
Sorry, we are not able to offer expedited shipping service.
We use DHL on all orders. The shipping fee varies and depends on the delivery address
Yes, once your order is shipped, you will receive a notification with tracking number. You can track the shipping status before the package
Yes, please contact us before your hair is shipped
Yes, we ship worldwide.